SPECIAL PROGRAMS

Companies use special programs to emphasize various needs or requirements of the business. Some may be incentive programs to promote additional sales. Others may be special training programs. Still others are quality-improvement programs and initiatives that are now being used by many small and mid-size businesses. One common element in all these programs is a need to carefully track activities and results. Dashboards are an excellent means for monitoring and measuring programs.

Six Sigma, for example, is a highly disciplined quality improvement process that focuses on developing and delivering near-perfect products and services. Monitoring the progress of activities that are measured by a Six Sigma-type of program is essential for the program to be worthwhile.

No matter what type of special program your company may be involved in, if data is being gathered the results of that activity can be displayed on a dashboard.

Typical metrics for quality-improvement program could include:

What quality-improvement data do you want to know?

In addition to displaying metrics about a specific company interest, department or function, Dashboard Programs also can present data about the general operations of a company.

Key Performance Indicators (KPIs), such as the ones listed above, and the tables, charts and performance dials used to display the information, can be selected and customized for a specific business.

The picture above shows a dashboard covering a Six Sigma initiative. Click on the image to view a functioning dashboard used in risk management that displays several of the charts, graphs, tables and gauges that can be used to illustrate special program metrics. See how different displays are highlighted and how previously gathered data can be displayed by passing your cursor over the various displays and clicking on specific areas.

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