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The right products at the right time for the right price are the three consistent keys of retailing success. Supporting each is a variety of other factors. Combined these make the difference between a successful retailer and one that is out of business.

Dashboards can provide the owner and appropriate staff with quick, direct ways to check key measures of retailing success.

Dashboards can track the basic product sales information, as well as provide data from previous time periods for comparison. In addition, dashboards also present other essential information, such as use of sales and special offers, returns, warranty claims, plus customer satisfaction.

These activities and others can be measured, monitored and managed as Key Performance Indicators (KPIs).

Some activities that retailers may wish to track include:

Key Performance Indicators, such as the ones listed above, and the tables, charts and performance dials used to display the information, can be selected and customized for the business owner, department managers and other staff.

General data relevant to the entire operation can be displayed in visual form for owners. In addition, Dashboard Programs also can show data relevant for a specific department or activity for department managers.

The image above is a picture of a dashboard that shows KPIs for a retail auto dealer operation. Comparable statistics for any type of retailer can be used to provide similar displays. Click on the image to see a functioning version of the dashboard and watch how different displays interact, are highlighted and how previously gathered data can be displayed by passing your cursor over the various displays and clicking on specific areas.

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